Capacity is a mortgage automation platform, powered by AI, that empowers mortgage professionals with instant knowledge and automated workflows. Thanks to 24/7 service, clients receive a superior experience throughout the entire loan process. Capacity connects apps, mines documents, captures tacit knowledge, and automates processes through a mobile-friendly chat interface.
Product Fast Facts
Capacity features an inbound ticketing console to prioritize loan applicant inquiries and guided conversations to automate borrower support through a conversational AI-powered chatbot.
Capacity automates tasks for repetitive processes, such as LO onboarding, lead routing, loan process statusing, and more.
Capacity connects to critical apps such as EllieMae Encompass & Allregs, Salesforce, Office 365 or G-Suite. Loan officers and borrowers can get instant answers.
Visit Capacity’s Services Guide Page
Justin Malonson is the Founder of LyfeLoop a 16+ year tech innovator, investigative media researcher and host of the Freedom Not Control Podcast live on Voice America. Justin is a highly sought-after tech entrepreneur, industry speaker and winner of the coveted Business Achievement Awards “Top Digital Marketer” award. With 16+ years of demanding experience, Justin has worked with over 3,000 businesses including amazing clients such as Blue Cross Blue Shield Association, Sotheby’s International Realty, Duke University, White House Black Market,Tiffin Motorhomes, Bass Pro Shops and Beazer Homes USA.